Guide to Contents.
Hello, and welcome to Gather Voices®.
Gather Voices (Gather Voices, Inc.; https://www.gathervoices.co/) (collectively, “GV,” “us,” “we”, or “our”) is an online service provider based in the U.S. We assist our Customers by offering a cloud-based platform that permits our Customers’ users – employees, advocates, members and others – to create and upload video and other content (“User Content”) to our secure, cloud-based platform where our Customers can edit and publish those videos.
Our platform consists of various software components, services and mobile applications (collectively, the “Service”), which may be accessed directly or through our Customers’ websites or through links provided by our Customers. Our Customers are the organizations that have arranged with GV to make the Service available to you under their auspices or sponsorship. They are referred to as “Sponsors” in GV’s Terms of Service and End User License Agreement (the “GV User Agreement”) which applies to your use of our Service, but in this Privacy Policy we refer to them as our “Customers,” and sometimes as your “Sponsor” for clarity. The term “you” or “your” means you, personally, or the company or organization on whose behalf you are using the Service. The term “Site” refers individually or collectively to our websites at www.gathervoices.co and www.gv-one.com and any other website operated by GV which links to this Privacy Policy.
This Privacy Policy describes the steps we take to protect the privacy and security of your Personal Data, User Content and other information we gather, receive, store and/or process, either on our own behalf or on behalf of our Customers who use our Service. It also describes your choices regarding use, access and correction of your Personal Data. We periodically update this Privacy Policy, so we encourage you to check this site and review this Privacy Policy periodically.
If you are an individual user of the Service or a Customer, in the event of any conflict or inconsistency between (a) the GV User Agreement applicable to individual users, and this Privacy Policy, and (b) between the GV Subscription Agreement applicable to Customers, and this Privacy Policy, the GV User Agreement and GV Subscription Agreement, as applicable, shall govern to the extent permitted by applicable law.
If you are under the age of 18 in the United States, under 16 in the European Union or under the age of majority in your country of residence, you are not permitted to use our Site without parental consent. For more information, please see the “Children’s Privacy” section below.
By using or accessing our Service or any other Site made available by GV, or by using GV’s mobile app, whether directly or indirectly through a Customer’s site or mobile app, or providing Personal Data to GV, you consent and agree to the privacy practices of GV and the provisions of this Privacy Policy.
If you are an individual entitled to the protections of the EU General Data Protection Regulation (GDPR), please see the “International Data Transfers” section below, which describes additional rights you, as an individual “data subject” under the GDPR, have regarding your Personal Data. If you are a California resident, please see the “California Privacy Rights” section below.
As used in this Privacy Policy, the term “Personal Data” will have the meaning given to it under applicable law. If you are an individual subject to the protections of the GDPR, the term will have the meaning given to it in Article 4 of the GDPR. If you are an individual subject to the protections of the California Consumer Privacy Act beginning January 1, 2020, “Personal Data” will have the meaning given to the term “Personal Information.”
When GV processes or stores your Personal Data in connection with providing the Service to our Customers, we are acting as a data “processor” for our Customers, and not as a data “controller,” as defined in Article 4 of the GDPR. In that context, our Customers have primary responsibility to you regarding your Personal Data, and our use of your Personal Data is limited to providing our Service to our Customers.
GV uses encryption technology and other means to protect the confidentiality and security of Personal Data, User Content and our Customers’ data transmitted, stored and processed using our Service. Your Personal Data may be included within your User Content if you included it or if it was included by our Customer. For more details, please see the “How We Protect Your Information” section below.
We may collect, receive, store, use and/or process the Personal Data and other information described in this Privacy only in compliance with applicable law, our agreements with our Customers and as described in this Privacy Policy under the following circumstances:
GV is a U.S.-based company, but our Customers may be located anywhere in the world. We exclusively store and process Personal Data on computer services located in the U.S. However, the Personal Data may originate from anywhere in the world and, accordingly, we may transfer it outside the U.S. as our Customers direct, or to facilitate our operations as described in this Privacy Policy. We may also transfer Personal Data to our third party sub-processors as described below in this section and in the “Information Sharing” section below. Such countries may have laws that are different, and potentially not as protective, as the laws of your own country. GV may use the EU Standard Contractual Clauses, as necessary, in connection with sharing, transferring, processing or otherwise acting upon Personal Data related to data subjects entitled to the protections of the GDPR.
If you are an individual data subject entitled to the protections of the EU General Data Protection Regulation (GDPR), you may opt out of having any of your Personal Data disclosed to a third party or used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you, subject to certain exceptions. Generally, subject to the preceding sentence, the following will apply:
Notwithstanding anything else in this Privacy Policy, including any opt out instructions we receive from you, we may also disclose Personal Data without notifying you in the following circumstances: (i) in response to subpoenas, court orders or other legal process, or to establish or exercise our legal rights or defend against legal claims; (ii) when we believe it to be necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the GV Agreement or other agreement with you, and/or to protect our rights and property or those of others with which we do business; (iii) when we sell or license the Service (excluding usage license rights granted to Customers during the normal course of business) as an asset, or in the event of a sale, merger, corporate reorganization or other business consolidation or similar transaction, where user information may be among the transferred assets or disclosed information (in which case you will be notified via email or a prominent notice on our Site of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data); or (iv) when we have your prior consent to do so.
Except to the extent prohibited by law, and subject to this Privacy Policy (and the GV Agreement if you are a Customer), we will retain and use Personal Data for a period of time consistent with the original purpose for which it was provided or collected, e.g., as needed to provide you the Service, to document our business relationship with you, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, and for a reasonable period of time thereafter. The foregoing does not apply to any Personal Data included in User Content, e.g., contained within a video uploaded to our Service – our Customer exclusively controls the disposition of that data and we will retain data in accordance with their instructions.
If you wish to cancel your account and status as an active Customer of GV, your termination rights are specified in your GV Agreement. If you wish to request that we no longer use Personal Data you have supplied in order to provide you the Service, please contact us at privacy@gathervoices.co or as otherwise described in the “Contacting GV” section. Personal Data no longer retained will be disposed of or destroyed in a reasonable manner intended to prevent loss, theft, misuse, or unauthorized access. If you are a Visitor, we will retain your Personal Data for as long as we deem necessary for legitimate business purposes.
GV uses 256-bit Advanced Encryption Standard (256-AES) to encrypt data in transit and at rest. We also implement industry-standard security procedures and processes to protect the confidentiality and security of Personal Data, User Content and our Customers’ data transmitted, stored and processed using our Service. Our physical security layer is protected by need-to-know authorization provided only to the appropriate operations individuals. Our network is also protected by industry-standard firewall technology and administered real-time to provide timely security patching. This layer is also monitored by intrusion-detection systems designed to detect unauthorized access.
These safeguards are intended to protect User Content and Personal Data and to ensure, to the extent possible, the proper and legal use of the Site and our Service. However, no data security system is impenetrable, and GV cannot and does not guarantee that information stored, processed or transmitted using our Service will be 100% secure.
From time to time, we may change our Privacy Policy because of changes in applicable legal or regulatory requirements, the business or business practices of GV, or other reasons. Such changes shall become effective upon the posting of a revised Privacy Policy on this Site. If our changes to the Privacy Policy are material, in our sole discretion, as to how we handle or use Personal Data, we may post a prominent notice on our Site or notify you directly before they take effect. Your continued use of the Site, our Service, or our mobile applications following the effective date of a revised posted Privacy Policy will mean that you accept those changes. We encourage you to periodically review this page for the latest information on our privacy practices.
For your convenience, some hyperlinks may be posted on the Site that link to other websites not under the control of GV. We are not responsible for those other websites, and this Privacy Policy does not apply to the privacy practices of those sites. In addition, when you initiate a transaction on a website that our Site links to, even if you reached that site through our Site, the information you submit to complete that transaction becomes subject to the privacy practices of the owner of that linked site. You should read their privacy policies to understand how they use and protect Personal Data and other data that they collect. GV is not responsible for the privacy, security, other information practices, or any acts or omissions of our suppliers or any third parties or their websites.
Children merit specific protection with regard to their personal data. If our Customer, your Sponsor, collects personal data from children, our Customer has an accompanying responsibility to obtain appropriate parental consents. In the U.S., children under 13 years old are prohibited from using our Service without verified parental consent. If you are under the age of eighteen (18) in the US, you represent that a parent or legal guardian also agrees to this policy on your behalf. For individual data subjects entitled to the protections of the GDPR, parental consent may be required for persons under 13 to 16 years old, depending on the age set by the applicable EU member state. We do not knowingly allow persons below these ages to use our Service without their parent’s consent. If you are a minor, please do not use our Service or send us your information unless you can also provide verified parental consent. We delete information that we learn is collected from a minor without verified parental consent. Please contact us using privacy@gathervoices.co if you believe we might have information from or about a minor without parental consent. Please see the “Contacting GV” section below. Parents: please caution your children not to send us any Personal Data without your verifiable consent. Consistent with the Children’s Online Privacy Protection Act and Rules, if a child under 13 has provided Personal Data to us through the Service without verifiable parental consent, a parent or guardian may inform us using the information in the “Contacting GV” section below, and we will use commercially reasonable efforts to delete such information, subject to applicable law and this Privacy Policy.
If you are a California resident, you may ask for a list of third parties that have received your information for direct marketing purposes during the previous calendar year. This list also contains the types of information shared. We provide this list at no cost. We do not share your information with third parties for their own marketing purposes. In addition, if you are a California consumer entitled to the protections of the California Consumer Privacy Act of 2018 (effective January 1, 2019), we plan to provide additional disclosures and a statement of additional rights you may have as and when required.
Please direct any requests, comments or questions regarding our privacy practices or this Privacy Policy to GV at privacy@gathervoices.co. Additional contact information: Gather Voices, Inc., Attn: Customer Support, 4245 Knox Avenue Chicago, IL 60641.
In all cases when you contact us, to protect your privacy and security, we may take steps to verify your identity before complying with the request. Please identify our Customer (your “Sponsor,” the organization that introduced you to our Service), which may be acting as the data controller regarding your Personal Data. In that case, we will refer your inquiry to our Customer and assist them, to the extent possible, in responding to your request to exercise your rights regarding your Personal Data.
